Samsung Galaxy Note 7 recall

2017年1月23日 — 2 September: Samsung announces a voluntary global recall of 2.5 million Note 7 phones, citing faulty batteries. It offers refund or ...

2017年1月22日 — By October it had to recall over 2 million devices and discontinue the product. It's estimated that the recall will cost Samsung $5.3 billion.

But instead of wowing the world, Samsung had to officially discontinue the phone due to faulty hardware and serious battery defects that raised safety issues.

2016年9月2日 — For customers who already have Galaxy Note7 devices, we will voluntarily replace their current device with a new one over the coming weeks. We ...

Samsung has received 92 reports of the batteries overheating in the U.S., including 26 reports of burns and 55 reports of property damage, including fires in ...

2017年4月16日 — The failure of the second battery was the real nail in the Note 7's coffin. Because Samsung couldn't replace mistrusted Note 7s with assuredly ...

然而，因本產品售後於世界各地連番引起爆炸事故，三星決定全球回收並停止生產販售，為此三星業績乃至大韓民國經濟也因此事件受影響。而後調查結果原因在於電池內部設計不良 ...

After a formal U.S. recall was announced on 15 September 2016, Samsung exchanged the affected phones for a new revision which utilized batteries sourced from a ...

2016年10月13日 — Consumers who have bought a Galaxy Note7 device on Samsung.com can now exchange their phone for another Samsung smartphone or receive a refund.